Valerie Cockerell (Author, Keynote Speaker, Consultant in Leadership & Customer Service):SMU61

In this episode, I am having a superb conversation with Valerie Cockerell, She is Confident, Self-made, ready to take any challenges, and always open to work in any position with great passion and pride. She is a keynote speaker and facilitates various workshops with her husband Dan. She loves to share her expertise and methodology in leading teams and has the ability to deliver outstanding customer service. 

Valerie was born and raised in France where she graduated from Institut Pitiot-Lyon II with a degree in Business hospitality. She participated in the World Showcase Fellowship program at Epcot in 1987/88. After working as an investment advisor for a bank, she eventually joined Disneyland Paris in 1991 as a retail manager and ran multiple merchandise locations in the Resort division. She eventually joined the Merchandise Buying Office and oversaw the assortment planning for all Resort merchandise locations at Disneyland Paris.

 With her new book "Manage like a Mother" Valerie brings a simple-to-understand and easy-to-implement take on leadership inspired by a mother's playbook.  Using a mother's playbook, Valerie shares her no-nonsense approach to leadership by sharing stories and strategies that illustrate how leaders, men or women, can leverage "the wisdom of Mom" and enhance their leadership style.

The responsibilities of a leader, much like ones of a mother, require consistency, diplomacy, a fair amount of patience, a long-term commitment, the flexibility to adapt to different personalities, and last but not least, the willingness to adapt and learn "on the job". A mother's approach to training, building a close relationship with her kids, encouraging and supporting them, providing coaching and guidance when needed, and dealing with crisis situations are just some of the many similarities that exist between raising children and leading a team effectively.

Valerie's approach is easy to understand, relatable, and memorable. Her audience members can discover tools and tactics that are easy to implement so they can make an impact in their organizations. I am very happy to share with you all, that her book is now available for Indian readers and it's very much available on Amazon.

I am sharing the link with you to check out this fabulous book, which teaches us Leadership Lessons Drawn from the Wisdom of Mom,

Link: https://www.amazon.in/s?k=Manage+like+a+mother+book&ref=nb_sb_noss

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